FM service providers are indispensible to organisations when it comes managing their services and the overall functionality of the organisation. They control maintenance, safety and sometimes housekeeping and food that are consumed by the staff and catering provided. Though they are crucial to organisations they too have standards and continuous improvements that need to be done in order to keep this discipline relevant to organisations that are heading to the future. With efficiencies, energy conservation and productivity playing an important role in businesses and how they operate, the facilities management companies industry too is heading towards some major shifts. Let’s look at some of these trends and how they are likely to impact the industry.
This is inevitable, and the future is looking at businesses being more energy efficient and environmentally conscious in their operations, which means FM service providers too need to adapt to working methods that create efficiencies in maintenance, supply chains and other services they provide. Constant education and training on these lines would be very important.
Changes in the working population
The workers or employees of the future are changing, gone are the cubicle hugging individuals fixated on careers. The new generation is looking for more flexible working options such as working from home, part time work and a break from the nine to five grind. The older generation had a pattern in which they educate themselves, settle in a career and then retire, but the new generation is looking for opportunities to collaborate, create and at the same time the flexibility to do what they are passionate about. So how they hope to work is likely to change. They are more likely to settle in co working spaces or work from home or look for part time jobs which give them more freedom to engage in other activities that matter to them. So if you are providing aged care facilities, then chances are you will be hiring a lot of part time workers, so the ways in which you train and mould them for the work they have to do is likely going to change.
Wellness and healthy living is becoming very important, so this will impact FM’s especially if they are involved in providing cleaning services and catering. New menus and food sourced in organic manners would need to be added to their services.
Due to these shifts and other trends the future of the industry depends on the adaptations and changes they make accordingly. Therefore they need to be receptive as most of their clients will expect these changes to be part of the service provider as well.